Terms of Service, Privacy Policy & SMS Communication Policy
By using the services of Silver Lining Cremations & Burial, you agree to the following terms, including how we collect, use, and communicate information.
Silver Lining Cremations & Burial provides cremation and burial services in Southern California. Our services may include transportation, coordination of arrangements, viewings, memorial services, witness cremation, burial services, ship-outs, and communication with families throughout the process.
SMS Communication Policy
SMS Consent
By contacting Silver Lining Cremations & Burial via phone call or text message, you agree to receive SMS (text) messages related to your service.
Consent is obtained when:
You call our business number
You send a text message to our business number
You provide verbal consent during communication
Types of Messages
Messages are strictly service-related and may include:
Service updates
Arrangement coordination
Scheduling and appointment confirmations
Document requests and notifications
Responses to inquiries
No marketing or promotional messages are sent.
Message Frequency
Message frequency varies depending on your service needs.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan.
Opt-Out Instructions
You may opt out at any time by replying:
STOP
After opting out, you will no longer receive SMS messages from Silver Lining Cremations & Burial.
Help Instructions
For assistance, reply:
HELP
or contact us directly by phone.
Consent Not Required
Consent to receive SMS messages is not required to use our services. You may communicate with us by phone or email.
Privacy Policy
Information We Collect
We may collect:
Name
Phone number
Email address
Service-related information
This information is collected when you contact us or engage our services.
How We Use Information
We use your information solely to:
Provide and coordinate cremation and burial services
Communicate with you regarding your service
Respond to inquiries
Complete required documentation
SMS Data Protection
Phone numbers and SMS consent data are used only for service-related communication.
SMS opt-in data and consent will not be sold, rented, or shared with third parties for marketing purposes.
Information Sharing
We may share necessary information only with:
Government or regulatory agencies
Permitting offices
Transportation or service providers
Cemeteries or related service partners
Only as required to complete services.
Data Security
We take reasonable measures to protect your personal information and ensure secure handling of all data.
Your Rights
You may request to:
Access your information
Correct your information
Request deletion where applicable
General Terms
Use of Services
By using our services, you agree to provide accurate information and comply with all applicable laws.
Limitation of Liability
Silver Lining Cremations & Burial is not responsible for delays or issues outside of our control, including processing times by government agencies or third-party providers.
Changes to This Policy
We may update this policy as needed. Updates will be posted on this page.
Contact Information
For questions regarding these terms, privacy policy, or SMS communication, please contact Silver Lining Cremations & Burial directly.
SMS Compliance Statement
Silver Lining Cremations & Burial uses SMS messaging exclusively for one-to-one, service-related communication with individuals who initiate contact. Messages include service updates, scheduling, coordination of arrangements, document requests, and responses to inquiries. No marketing or promotional messages are sent.